Privacy Policy
Last Updated: 02/04/2025
Monarch Behavioral Health respects your privacy. By opting into our SMS message service, you agree to follow
terms regarding how we handle your data:
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you
sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement or
third party reservation systems.
• Data Usage: We use your data solely for sending updates, customer care, scheduling and confirming appointments, provide customer support, notification of messages on EMR portal, notifications of events. Frequency on messages will depend on customer needs.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request
deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text
messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring and message frequency varies.
• Contact Monarch Behavioral
Health at 561-203-1018 or [email protected] for HELP or to STOP
receiving messages.
• Opt Out: You can opt out of the SMS list at anytime by texting, emailing or replying STOP or CANCEL to
[email protected] or 561-203-1018. After unsubscribing, you will receive a final SMS to confirm you
have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our phone number, email and
website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Monarch Behavioral
Health will not sell, rent or share the collected mobile numbers
If you have any questions or concerns about this Privacy Policy, please contact us at (561) 203- 1018.