Privacy Policy

Last Updated: 11/20/2024


Your Privacy is Our Priority
At Monarch Behavioral Health, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.  

Information We Collect
We may collect the following types of personal information:

  • Personal Information: Name, address, phone number, email address, date of birth, and other contact information.   
  • Health Information: Medical history, mental health diagnoses, treatment plans, and other health-related information.
  • Payment Information: Credit card or insurance information.

How We Collect Information
We collect information through various methods, including:

  • Directly from You: When you contact us, fill out forms, or use our services.
  • Through Our Website: When you visit our website, we may collect information through cookies and other tracking technologies.
  • From Third-Party Sources: We may receive information from third-party providers, such as insurance companies or referral sources.

How We Use Your Information

We use your personal information for the following purposes:

    • Providing Services: To deliver our behavioral health services, including therapy, counseling, and medication management.
    • Billing and Insurance: To process payments and submit claims to insurance providers.
    • Communication: To communicate with you about appointments, treatment plans, and other important information.
    • Legal and Compliance: To comply with legal and regulatory requirements.

Sharing your Information
We may share your personal information with the following: 

  • Healthcare Providers: To coordinate your care with other healthcare professionals.
  • Insurance Companies: To process claims and obtain payment for services.
  • Legal Authorities: To comply with legal obligations or to protect our rights.

Protecting Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights
You may have certain rights regarding your personal information, including the right to:  

Access your personal information.
Correct inaccurate information.  
Request deletion of your personal information.
Object to certain processing activities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.  

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at (561) 203- 1018.